UPS reviews

3.4

55% would recommend to a friend

(36,797 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefit programs are pretty good, (ex. 401K, insurance, etc)

Cons

Barely any parking in the Sandy Springs location, there are no sick days for admins only discretionary days which are minimal and used for vacations, minimal training unless there are errors or issues with accounts (not pre-emptive, mainly reactive), cultural changes between the admins who have been here for 20+yrs and the younger admins.

4.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

The Middletown Gateway is a nice place if you want to work on the ramp. Good pay, tuition reimbursement up to $5250 a year, experienced supervisors, etc. while more major benefits kick in after a year of employment like paid holiday, PTO and if you call off about 3 hours before your scheduled start time, you can still take the day off. Although make sure calling ahead of time or you’ll get a letter and 3 letter is automatic fired. Short shifts ranging from 2-3 hours for the ramp people unless one of the aircraft is grounded due to maintenance. And you get daily overtime after 5 hours which is not bad at all but it’s rarely that anyone from the ramp would cross the 5 hours mark. You might also get promoted to a supervisor or up if there’s any internal hiring available and go above and beyond your responsibilities.

Cons

People tend to be judgmental and racist who work inside the building especially employees who have been working with the company for more than 5 years and to add the people employed for a long time don’t like anyone coming in 1-2 hours before time even after notified by a supervisor. although UPS is equal opportunity the seniors working on the floor tend to be a lot racist and try to boss around.

3.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of employees stay with UPS because it is a big company and has solid benefits for our union members. Lots of experience walking around so it’s easy to find someone who may know the answer yo are looking for.

Cons

Management is overworked and under compensated. I know that it sounds cliche but I am on call 24/7 unless I’m on vacation. This, in addition to the massive amount of items/tasks I am responsible for without much help from upper management.

Viewing 208 - 210 of 36,797 Reviews

Glassdoor has 41,005 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.