UPS reviews

3.4

55% would recommend to a friend

(36,803 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Apr 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice Weekly paycheck. Work Monday - Friday. Must be on times and have very good attendance. Great benefits for employee's who have been there for more than a year. Union will have your on certain conflicts if chosen to join local UPS union. Will gain a tougher/ stronger toned upper and lower body after getting past the first few months of getting used to the heavy lifting. Most supervisors are awesome people all around. Basic knowledge and easy work if you follow directions about job. Seniority based company, eventually you will have the opportunity to move up to becoming a part time supervisor or a driver after a few years. All around a great company to work for if you would like to pursue a career as a driver from starting from the bottom of the totem pole, metaphorically speaking.

Cons

Knees, elbows, and back will take a bad toll on the body from the continuous physical labor. Always sore even if you lift and lower boxes correctly. Not a job for the weak physical bodied or for the wining and complaining mentality type of people (get the job done correctly and go home/ go to your daytime job). If you miss load a package on the wrong truck consistently, you will get badgered by it and may have further disciplinary action held on you. If attendance or calling out sick without doctors note consistently, disciplinary action will be held against you. sleep deprived if not getting enough rest once holiday time comes around, while working double the amount of hours. Possibility to not getting payed over time when peak holiday comes around. part time and full time supervisors will get under your skin if you let it happen or have a short fuse and cant control your anger. make sure to check in with Human Resources about seniority date about signing a seniority bid list for going to drivers school if pursuing a further career becoming a full time driver. If not, then you might get skipped and will have to go to the union rep to ask to sing a grievance paper against the other coworker who had a seniority date underneath yours that went to a higher position before you.

4.0
Apr 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Free health insurance, unionized, promote high education through paying for most of your expenses. Discounts on profit shares.

Cons

Not much pay, not much promise to move up in company.

3.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benifits, great place to work if you do not have a college degree or if you are working towards it. Some locations provide tuition assitance.

Cons

You are expected to take shortcuts to get work done quickly, but are then held accountable for not getting work done properly. Extremely difficult to move from part-time to full-time because there are very limited opportunities to gain new experiences as a part-time employee. It is also a union labor force which, in my own experience, creates an environment where employees can not show up to work, are frequently late, and work inefficiently on purpose with very little or no consequences at all.

Viewing 238 - 240 of 36,803 Reviews

Glassdoor has 41,012 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.