Is US Postal Service a good company to work for as a Mail Processing Assistant?

Mail Processing Assistant professionals working at US Postal Service have rated their employer with 2.9 out of 5 stars in 1,076 Glassdoor reviews. This is a higher than average score with the overall rating of US Postal Service employees being 2.8 out of 5 stars. Search open Mail Processing Assistant Jobs at US Postal Service now and start preparing for your job interview by browsing frequently asked Mail Processing Assistant interview questions at US Postal Service .

Does US Postal Service pay Mail Processing Assistant employees well?

Mail Processing Assistant professionals rate their compensation and benefits at US Postal Service with 3.7 out of 5 stars based on 1,076 anonymously submitted employee reviews. This is 8.5% better than the company average rating for salary and benefits. Find out more about Mail Processing Assistant salaries at US Postal Service.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (913) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (802) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (710) , Mail Handler (620) , City Carrier (450) , CCA (418) , PSE Clerk (397) , Letter Carrier (334) , USPS CCA (334) , Rca (320) , Regular Rural Carrier (275) , USPS RCA (274)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3807 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2494 reviews)); "Money is good but not compared to the time you put in to get it." ((in 721 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 465 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 360 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2316 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1172 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 582 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 428 reviews)); "Working long hours and 7 days straight at times." ((in 324 reviews))

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US Postal Service

US Postal Service Mail Processing Assistant reviews

2.9

42% would recommend to a friend

(1,076 total reviews)

Louis DeJoy

21% approve of CEO

34% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.5

Diversity & inclusion

3.2

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.0

Senior management

Mail Processing Assistant employees have rated US Postal Service with 2.9 out of 5 stars, based on 1,076 company reviews on Glassdoor. This indicates that most Mail Processing Assistant professionals have an average working experience there. US Postal Service is rated in line with the average (within 1 standard deviation) by Mail Processing Assistant professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 7, 2026

Friendly atmosphere but lacks training and job security

Pse mail processing clerk

Recommend

CEO approval

Business Outlook

Pros

Federal Employee, Strong Union. Most people are friendly

Cons

Not much training, orientation said there would be 3 days of on the job training but it does not happen. A machine upgrade this fall will eliminate several jobs, PSE jobs might be going away.

3.0

Jul 6, 2026

Stable paycheck but excessive overtime and break delays

Pse mail processing clerk

Recommend

CEO approval

Business Outlook

Pros

Stable paycheck, lots of hours

Cons

Too much overtime and understaffed. Sometimes supervisors will delay your breaks until the end of your shift.

4.0

Jun 30, 2026

PSE Mail Processing Clerk

Pse mail processing clerk

Recommend

CEO approval

Business Outlook

Pros

Easy Work, Pension, employee discounts

Cons

No air conditioning, unpredictable schedule, inconsistent hours, short breaks

Viewing 1 - 3 of 1,076 Reviews

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Jobs at US Postal Service

Mail Handler Assistant

Rural Carrier Associate (RCA) Manitowoc WI 54220- $21.89/HR - Apply at USPS.COM/CAREERS

Rural Carrier Associate

Rural Carrier Associate

Rural Carrier Associate (RCA)- HURLEY WI $21.89/HR -Apply at USPS.COM/CAREERS

US Postal Service reviews FAQs

US Postal Service reviews US Postal Service Mail Processing Assistant reviews

US Postal Service

US Postal Service Mail Processing Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Friendly atmosphere but lacks training and job security

Stable paycheck but excessive overtime and break delays

PSE Mail Processing Clerk

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