Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,934 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (911) , PSE Mail Processing Clerk (901) , Rural Carrier Associate (RCA) (798) , City Carrier Assistant (CCA) (751) , Rural Carrier Associate (709) , Mail Handler (617) , City Carrier (448) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3762 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2467 reviews)); "Money is good but not compared to the time you put in to get it." ((in 724 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 465 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 365 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2323 reviews)); "Long hours for many employees and the need to change carrier work hours to increase productivity" ((in 1124 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 586 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 434 reviews)); "Working long hours and 7 days straight at times." ((in 313 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Denver , Miami , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,484 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,484 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Jul 7, 2008

USPS delivers a mixed mailbag.

Purchasing and supply management specialist

Recommend

CEO approval

Business Outlook

Pros

The stability of its pension plan and retirement benefits are a very positive aspect. These are unlikely to change and ordinarily there is little down side risk of involuntary separations, making it a very stable workplace if you are willing to accept limited opportunities for career grown.

Cons

"Diversity" is pushed to the point that highly qualified Caucasians are by-passed to increase the number of Blacks and Hispanics in supervisory and executive positions. Another drawback is that down sizing of the Postal Service is inevitable because of mail volume declines. For the few who are hired, increasing workload per person and turnover in personnel create undesirable churning that can make tough jobs even more difficult (no, I won't use the politically-correct word, "challenging")

4.0

Jun 23, 2008

USPS offers flexibility but not the most fulfilling work

Industrial engineer

Recommend

CEO approval

Business Outlook

Pros

The Postal Service has more departments than most people imagine. There is much more than letter carriers and post offices! In DC, at their Headquarters, there is marketing, finance, law, PR, strategic planning, information systems, and foreign policies. So there is something for everyone. The trouble is that you have to live/work in DC, unless you work at Engineering HQ in Merrifield, VA. But that's still pretty much Northern VA, which means it's expensive! They offer relocation, but not COLA adjustments. The benefits are excellent, just be sure to thoroughly review the plans and pick the one that best suits your lifestyle. We get majority of holidays, so that's also a plus. The hours are flexible but can vary based on your department and manager.

Cons

There are no flex hours/days, so you have to drive/metro into DC 5 days a week! They don't offer metro checks like other government agencies do! I assume because they are self funded. Sometimes it's difficult to get meaningful work, especially when you pour your heart into something only to have your manager tell you it's been put on hold. It can be difficult to see the fruit of your labor because so many other people have their hands in everything! It can be difficult to get projects that are meaningul and fulfilling to you on a professional level, especially if your manager is just a manager and is not familiar with what you specifically do. Managers are shuffled around a bit, so if you have a manager who doesn't know what an engineer does, you may be doing something that's not as fulfilling to you.

2.0

Apr 29, 2025

No Life Needed!

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, Benefits are okay, not the best not the worst either.

Cons

There is a bully tactic that is used. Once it is decided you don't fit well with them, they will make things difficult for you. It will be hard to transfer from Jacksonville. The workload is very demanding. Most do not have time to teach the many tasks that need to be complete. You can not just transfer into a different position or location.

Viewing 331 - 333 of 19,484 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event-WATERTOWN PO 7/2/26 from 9am-1pm

US Postal Service Hiring Workshop Event-LAKE LUZERNE PO 7/7/26 from 10am-1pm

US Postal Service Hiring Workshop Event -Newburgh PO-6/16/2026 from 11am-3pm

USPS Mail Carrier (RCA)

Postal Support Employee (PSE)