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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,486 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- Mail Handler Assistant (MHA) jobs are physically demanding, but not technically difficult. - Gloves provided on request - Ear plugs provided on request - Breakroom has microwave meals, sandwiches, snacks, and drinks available for purchase - There is an MHA Union you can join that will provide protections to you starting on your 91st day. They are still a useful organization for leveraging complaints and possible contract violations through even before your 91st day.

Cons

- Night shift, by necessity of how the mail is received and prepped for distribution - Pay is low (18.22/hr + 1/hr for night differential; 70 hours across 2 weeks nets you a little above $1k after Fed taxes.) Unless you're living in some exceptionally poor housing, this will probably not be able to pay both your rent and any remaining bills. This means you'll need another full-time job on top of this one. - Work is repetitive in nature with little variety (Air mail; unload bags and boxes, stack bags, sometimes drive tugs/assist tug drivers, push/pull carts and bins) - Upper management/Plant management over-hired the position and subsequently cut everyone's hours from 8hrs/shift to 6hrs/shift (minimum 4hrs/shift guaranteed in contract), effectively making the job more half-time than full-time. Compounds issue with low pay. - Upper management/Plant management make decisions unilaterally but without talking to one another and without really knowing anyone else's roles within the plant. This results in decisions that make little to no sense and are not thoroughly explained for anyone's benefit. Additionally, other sections' perceptions on mundane things (i.e., team cooking and bringing in food a la potluck style) are used to restrict others from doing said mundane things (our team suddenly was restricted to bringing in food for one another to 1 time a week, seemingly because other sections were upset by it) - Takes 1-2 years to move from contract position to career position at this time; with the above currently happening it seems unlikely anyone would ever stick around long enough to be career USPS.

3.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Some employee culture is great. Please be aware that you can't always just apply for a maintenance mechanic job and just get it. You may also start out at a lower pay level if you get a job as a maintenance mechanic (MM), as low as $53,864/year. However, we get raises every 8-9 months and COLA increases.

Cons

Management is often clueless, underqualified, and incompetent. When the USPS sees employees that are terrible at their bid jobs, they like to promote them as supervisors. That's a huge trend in my processing facility, and likely nationwide.

3.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

If you stay you will eventually be full time and the good government benefits will come. If you like to work alone and be outside, this job may be for you. Once you go into overtime (and you will) the OT pay is decent. Overall decent pay for an entry level position with no experience/skill required.

Cons

You are expected to work in all weather conditions (rain, sleet, snow, below freezing, excessive heat, etc.) and after dark (this can be stressful and difficult as some mailboxes are not marked, you cannot see potential dangers such as aggressive animals, and the darkness slows you down significantly), aggressive dogs (I was attacked and the dog's owners faced no consequences), you can be kept on the job for a minimum of 12 hours each day, expect to work 6 to 7 days each week plus holidays (without holiday pay), your work/life balance is horrible, management lets employees get away with bad behavior without discipline, perpetuating the hardships everyone else faces at work, you are considered part-time/non-career despite working 40+ hours each week (as I was) and do not earn sick leave, promotion/advancement is not based on merit whatsoever, it is strictly seniority based

Viewing 355 - 357 of 19,486 Reviews

Glassdoor has 20,937 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.