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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Mar 21, 2016

RCA, former CCA

Recommend
CEO approval
Business Outlook

Pros

Overall I really liked being a CCA and an RCA. It's great to get so much exercise as a CCA. It's nice to be outside, and you get to meet nice people on your route. I also enjoy driving as an RCA. I'm on my own, usually out in the country with pretty scenery.

Cons

There are many. I was a former CCA but switched due to back pain. Word of advice to anyone considering becoming a CCA: you will destroy your back and develop possibly permanent back pain from this job. I spoke with many career City Carriers in my office, and they all said they had permanent back pain. Sure, management says not to carry so much or split up the route if the load is too heavy, but good luck doing that when it's a holiday, a flyer day, or a Monday (or just about any other day) and getting back in time. In my office the Post Master would have a fit if anyone took a day off, so I worked in the freezing cold with bronchitis and the flu more than once. As a CCA I never had a set schedule, and the schedule for the next week were posted on Thursday, so it was almost impossible to make plans for the next week. Fortunately my Post Master was nice about scheduling a day off if I needed it for something, but I hear a lot of PMs make it almost impossible to schedule a day off for any reason. As an RCA I am only guaranteed one work day a week. I was told when I switched positions that I could work in other offices, but it is very hard to get enough hours in other offices to make a full paycheck (at least where I am located). Be prepared to have the trucks break down a lot. The trucks are from the 80s, and they are not safe. Supposedly we are getting new trucks soon. I can't wait because every time I get in one of those things I worry about my safety. There are no airbags or any safety equipment (just a seatbelt). If you can stick it out and wait long enough to get a career position with your own route, it's a pretty nice job. Unfortunately thee only way to get a career position is if a regular carrier transfers or retires. Some RCAs and CCAs can wait 20 years to get a career position. Until then you may have very few hours, very few benefits, and no set schedule. You will receive no holiday pay, and RCAs receive no sick time or paid leave. Let me tell you how much it sucks to work a holiday and get no overtime when the regular carriers are getting paid holiday pay and they don't even have to work!

3.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

You start at the bottom but can quickly advance if workers retire. Great opportunity for advancement, merit increases, and guarantee to work more than 40 hours per week. Local commute for residents in the Temecula, Murrieta, and Winchester area. Great pay as an hourly employee to include overtime, double time, and accrued time-off.

Cons

No accrued sick time, some benefits to start to include basic retirement plan, will work 7 days per week including holidays. Not likely to receive time-off for rest or vacation. Inflexible policies, standards, and work schedules. Management can be difficult to work with for any employee requests.

5.0
Jan 10, 2016

Holiday Clerk Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good pay, easy work

Cons

No benefits, seasonal, have to apply for Pse mail processing clerk

Viewing 34 - 36 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.