Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,941 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (942) , City Carrier Assistant (911) , PSE Mail Processing Clerk (903) , Rural Carrier Associate (RCA) (798) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (709) , Mail Handler (617) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3804 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2452 reviews)); "Money is good but not compared to the time you put in to get it." ((in 736 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 485 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 347 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2339 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1137 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 580 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 435 reviews)); "Working long hours away from your family and friends." ((in 316 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,489 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,489 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,489 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

4.0

May 23, 2019

The postal service is changing

Rural carrier associate usps

Recommend

CEO approval

Business Outlook

Pros

The Pay, Depending on the size of your office you may be able to advance sooner than most, semi-Stability

Cons

You can go from working 5 days to working strictly 1 day a week, pretty hard to advance(these old folks ain't going no where)

3.0

Apr 26, 2019

Good job for a young person with no children

City mail carrier

Recommend

CEO approval

Business Outlook

Pros

self management while "out on the street" . Its a fairly laid back job once you get the hang of how to carry

Cons

Not very family friendly. Even when you are a "regular" you may not have a set schedule, meaning, you may get off later than expected.. not a regular 9-5 job.

3.0

Apr 16, 2019

Great job if you like being alone and outside

Cca

Recommend

CEO approval

Business Outlook

Pros

I got to listen to books and music all day long. I was alone with my thoughts for most of the day. I also got to be outside, which wasn't always fun in the winter. I loved getting to see myself improve on the different routes I took.

Cons

I worked for 14 days straight without a day off at one point. Management was always concerned about getting done on time, not about getting all the mail out.

Viewing 394 - 396 of 19,489 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event -Newburgh PO-6/16/2026 from 11am-3pm

US Postal Service Hiring Workshop Event-DANNEMORA PO 7/22/26 from 10am-1pm

Forensic Latent Print Analyst

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

US Postal Service Hiring Workshop Event -Newburgh PO-7/31/2026 from 12pm-4pm