Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,943 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (911) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (799) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (709) , Mail Handler (618) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3785 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2472 reviews)); "Money is good but not compared to the time you put in to get it." ((in 729 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 466 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 363 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2339 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1148 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 588 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 438 reviews)); "Working long hours and 7 days straight at times." ((in 317 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,491 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,491 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

2.0

Jul 16, 2016

PTF Part time Flexible Clerk Most clerks at the window are this

Ptf clerk

Recommend

CEO approval

Business Outlook

Pros

Work indoors all year long, great benefits if you become a career employee after being a PSE you become a PTF. This is when you get benefits. If you have a postmaster who cares you can learn more and grow if you desire otherwise you are just stuck.

Cons

Only way to move any where in the post office is to know someone. Or sleep with your supervisor, Postmaster or POOM. Once you do this then you can move up and do what you please. Union protects the people who do the least. Each level has its own Union (carriers , clerks, Postmasters). Everyone is out for themselves to make themselves look better. Know one cares about team atmosphere or even the packages or the mail. Blame game goes on all the time.

3.0

Jun 30, 2016

Money is great, but your just a number.... remember that.

Sales and service associate

Recommend

CEO approval

Business Outlook

Pros

The starting salaries are fantastic for USPS depending on what position you choose. No education, no experience, no problem most of the time once you past the test. If you love overtime, most likely your going to get it.

Cons

If your hired as a PSE your going to be worked to hell, I worked for three years almost solid 50-60 hour weeks. That was a midnight schedule with no weekends or holidays. CCA of RCA positions are not much better, it really depends on the office you choose. Sometimes you could convert to fulltime in a year or two, while the smaller offices can go for 10 years before you become a career. As a temporary/relief employee you can be denied days off, call-ins are mandatory and hours are never set. It is rough mentally and physically, be prepared to change your life around the post office. Oh yeah and Christmas season will make or break you as an employee, I have seen 75 hour weeks towards the end.

1.0

Jun 27, 2016

Better Pay for Better Work=Bye Bye

City carrier assistant

Recommend

CEO approval

Business Outlook

Pros

40+ hours a week, steady. Carriers and CCA's friendly (mostly).

Cons

Work every weekend and Holiday. No Benefits on first year to 18 months, which is ABSURD with the dangerous driving and walking conditions placed on all CCA's and RCA's. Supervisors are ignorant and clueless at times. No guidance or support to better yourself as a new employee. Pay should be at least $20/hr for the craziness, workload and stress you are put through.

Viewing 493 - 495 of 19,491 Reviews

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Jobs at US Postal Service

Mail Handler Assistant

Postal Support Employee (PSE)

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm