Is US Postal Service a good company to work for as a Sales & Service Associate?

Sales & Service Associate professionals working at US Postal Service have rated their employer with 2.8 out of 5 stars in 53 Glassdoor reviews. This is an average score with the overall rating of US Postal Service employees being 2.8 out of 5 stars. Search open Sales & Service Associate Jobs at US Postal Service now and start preparing for your job interview by browsing frequently asked Sales & Service Associate interview questions at US Postal Service .

Does US Postal Service pay Sales & Service Associate employees well?

Sales & Service Associate professionals rate their compensation and benefits at US Postal Service with 4.1 out of 5 stars based on 53 anonymously submitted employee reviews. This is 18.7% better than the company average rating for salary and benefits. Find out more about Sales & Service Associate salaries at US Postal Service.

How happy are Sales & Service Associate professionals working at US Postal Service?

25% of Sales & Service Associate employees at US Postal Service would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Sales & Service Associate professionals have also rated US Postal Service with a 1.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 1.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (912) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (802) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (710) , Mail Handler (619) , City Carrier (449) , CCA (418) , PSE Clerk (397) , Letter Carrier (334) , USPS CCA (334) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3791 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2442 reviews)); "Money is good but not compared to the time you put in to get it." ((in 743 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 460 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 350 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2312 reviews)); "Long hours and you have to go on the shift you are assigned it's almost impossible change your shift" ((in 1152 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 579 reviews)); "Supervisor was rude and helpless A lot of manual labor" ((in 437 reviews)); "Working long hours and 7 days straight at times." ((in 314 reviews))

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US Postal Service

US Postal Service Sales & Service Associate reviews

2.8

25% would recommend to a friend

(53 total reviews)

Louis DeJoy

54% approve of CEO

20% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.5

Career opportunities

1.9

Work/Life balance

1.8

Culture & values

1.6

Senior management

Sales & Service Associate employees have rated US Postal Service with 2.8 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Sales & Service Associate professionals have an average working experience there. US Postal Service is rated 20% below average by Sales & Service Associate professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

2.0

Feb 12, 2025

Lots of turnover

Sales and service associate

Recommend

CEO approval

Business Outlook

Pros

Wages were the only pro.

Cons

Too many cons to mention

2.0

Jan 24, 2025

Good

Sales and service associate

Recommend

CEO approval

Business Outlook

Pros

Good Pay Good Benefits Lots of Overtime

Cons

Terrible Employees, all of management sucks, nobody knows anything all the old people are old and angry

4.0

Aug 26, 2024

Great entry level job

Sales and service associate

Recommend

CEO approval

Business Outlook

Pros

Small town life, great customers, stay busy helping other office locations or stay in town, you get 36-40 hours guaranteed, awesome benefits, good starting pay

Cons

Can be hard to move up to lead associate, supervisor, postmaster, can be high stress during holiday season, high turnover of postmasters, small office with big personalities

Viewing 4 - 6 of 53 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

US Postal Service Hiring Workshop Event -Palisades Center PO-7/21/2026 from 12PM-4PM

Rural Carrier Associate

Mail Handler Assistant

City Carrier Assistant (CCA)

North Myrtle Beach, Horry, SC

$21 - $21 /hr

(Employer provided)

View job

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US Postal Service Sales & Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lots of turnover

Good

Great entry level job

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