Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,959 reviews left anonymously by employees. This rating has been stable over the past 12 months. 33% of employees would recommend working at US Postal Service to a friend and 26% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

33% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (913) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (803) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (710) , Mail Handler (620) , City Carrier (450) , CCA (418) , PSE Clerk (397) , Letter Carrier (334) , USPS CCA (334) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3777 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2437 reviews)); "Money is good but not compared to the time you put in to get it." ((in 748 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 467 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 371 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2322 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1148 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 584 reviews)); "Supervisors are rude and unprofessional" ((in 434 reviews)); "Long hours hard work for little to no acknowledgement." ((in 315 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , Austin , San Francisco , Kansas City , San Antonio , Cincinnati , Seattle , Las Vegas , Jacksonville , Boston , Cleveland

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US Postal Service

US Postal Service reviews

2.8

33% would recommend to a friend

(19,507 total reviews)

Louis DeJoy

17% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,507 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20K reviews

2.0

Jun 21, 2008

Don't sell your soul for what appears to be great pay and bennies. New hires, especially, are merely cannon fodder.

T-6 letter carrier - 33 years

Recommend

CEO approval

Business Outlook

Pros

For rural and smaller urban areas pay and benefits are the best reason to work for USPS. For letter carriers, it is wonderful to be outdoors for most of the day.

Cons

The work is repetitive. Craft employees are expected to check their brains before entering the building. There is absolutely no room for innovation, dedication, or loyalty. Carriers are tracked by the minute, while upper management sip coffee and chat about vacations and kids. Managment goals shift dramatically and without rhyme or reason. Flavor-of-the-month approach to problems. Long-term planning is nill...or at least never shared with craft employees. The game seems to hinge on cooking the books; this quarter we worry about overtime, next quarter we'll worry about errors, then something else. Micromanagement at its worst.

5.0

May 29, 2008

USPS is a great place to work, if you can handle it.

Budget & financial analyst

Recommend

CEO approval

Business Outlook

Pros

The United States Postal Service is one of the most secure jobs to have. There are no layoffs and the pay and benefits are excellent. Opportunity for advancement is available to all that wish to apply themselves and be able to put in some hard work. Where I work there is open communication from Senior management through the direct reports. Teamwork is tantamount in my district and is fostered.

Cons

Lower pay scale than private industry, Unions and managements confrontational behavior is counter productive. Currently the lack of experience on the front lines (delivery units) is a concern. In certain Areas there is the appearance of cronyism.

1.0

Jan 1, 2026

Terrible Place to Work!

Letter carrier

Recommend

CEO approval

Business Outlook

Pros

4 wks annual leave, independent work environment, decent pay, good benefits

Cons

Terrible management, horrible work environment, dehumanizing, stressful, poor communication. lack of respect for employees. Horrible culture, poor values.

Viewing 622 - 624 of 19,507 Reviews

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Jobs at US Postal Service

USPS Rural Mail Carrier

Rural Carrier Associate

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

Rural Carrier Associate

Assistant Rural Carrier

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US Postal Service

US Postal Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't sell your soul for what appears to be great pay and bennies. New hires, especially, are merely cannon fodder.

USPS is a great place to work, if you can handle it.

Terrible Place to Work!

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