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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,507 total reviews)

Louis DeJoy

17% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Career opportunities

2.3

Culture & values

2.1

Work/Life balance

2.1

Senior management

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,507 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

20K reviews
3.0
Oct 20, 2025

Run…

Pse mail processing clerk
Recommend
CEO approval
Business Outlook

Pros

Pay is good for the area, it is a non career position with no possibility of being career.

Cons

Six days a week, every week. You will never get approved for time off and your AL will be paid out because the only Days you will get off are once a year when they fire you for 5 days and it is mandatory and you have to start all over again. Travel to main office to get yelled at, or cover people in other offices is not paid for. Expectations are high and you will have no work/life balance.

1.0
Sep 15, 2025

Great pay, low morale

City carrier assistant (cca)
Recommend
CEO approval
Business Outlook

Pros

Pay was amazing. Working outside in nice weather was nice, got to know my customers and enjoyed my coworkers.

Cons

Pay was amazing because of the mandatory overtime. You get back to the station and think you get to go home since you've completed your route. Wrong, you get sent back out because someone didn't want to finish their route. Every single day. Then it's required to work your day off and work Sunday. 7 day work weeks.

1.0
Aug 28, 2025

Stay Away

City carrier
Recommend
CEO approval
Business Outlook

Pros

It’s a job and a poor one at that!

Cons

Abusive, discriminatory and hostile management on a daily basis. Will not support you if injured on the job. When I resigned they charged me over $1K for “advanced PTO” even though I was out with a Doctors note stating I could not work because of boots on my feet. They classified me as skipping work even though I followed the contract. Additionally I was not paid back pay and wages increases per the NALC agreement. Do yourself a favor and go work for FEDEX or UPS. Anywhere but here!

Viewing 625 - 627 of 19,507 Reviews
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ReviewsUS Postal Service reviews

Glassdoor has 20,959 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.