employer cover photo
employer logo
employer logo

US Postal Service

Is this your company?

US Postal Service reviews

2.8

32% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

- Decent living wage (but you will be verbally and mentally abused for every red cent). - If you weren't in shape when you started you will be by the time you are used up and thrown away. - Not a boring job. You will be busy. Too busy, in fact, to use the bathroom or take a break or eat a lunch or put one of their low budget band aids (that will fall off in 10 minutes) on the cuts on your hands. This is the only place that you will have to wash your hands BEFORE you go to the bathroom. - If you have no self respect or dignity, love abuse, and are a masochist and thrive on no self-esteem then this is the perfect job for you.

Cons

- Training. You have 3 days to learn a route AND the office procedures and if you are put with an abusive person to train you you won't have much of a chance at success. So-called trainer also did not like that I was driving the LLV "too safely" and obeying stop signs and wearing a seat belt. She also said I wasn't aggressive enough making left turns. She did not want me to adjust the mirrors on the left side of the vehicle so I could view behind me, she said it was not necessary and I didn't need to see back there. The second day she refused to ride in the LLV and took her own vehicle and I was supposed to follow her. She took off out of sight and in a hurry. Every one of her sentences to me began with "you can't" "you'll never" and "You're never gonna do 'dis." She disapproved of me on first sight, she looked me up and down and sneered. On the 3rd day she finally admits she hates working with other women (she'd rather work with men - most likely because she manipulates them) and she can't train (um, DUHH!). She didn't teach me anything. She just wanted to get the job done and be gone at her normal time and not be inconvenienced by training someone to fill in for her so she could take her earned time off. I lost count of how many times she stated she needed to retire. - Pep Talks. I was instructed by the postmaster and supervisor that the USPS had invested in me and that they are going to set me up for success. LIES. I was a racehorse that got shot in all legs coming out of the starting gate and was set up for an epic failure and then, when I am laying there with my broken racehorse legs, I get beaten by the PM, the supervisor and the dysfunctional USPS employees. - Head Games. Yes, you, too, can be set up to fail and then have your weaknesses exploited by the postmaster and the supervisor. I worked a total of 9 days and was only able to case and learn the actual case in the office 4 times before the start of a route. Time flies fast at the USPS. 90 days go by as fast as 9 days worked (and trained). - Urgency Factor. I was told I wasn't acting urgent enough to get the job done. Anyone with any common sense knows that 3 days of training will not give me the experience, accuracy and speed that someone who has been doing the route for 20 years has. At such an inexperienced level, urgency turns to panic and panic leads to accidents and mistakes. - Life Experience and Education Dismissal Factor. Basically, anything you've done prior to the USPS is irrelevant and unimportant. It doesn't matter. If you've studied the learning theory and classical/operant conditioning and how it applies to all living things it is belittled, dismissed and "does not apply to the USPS." The same goes for your work experiences. Nothing is more important than getting that 2nd class flyer in that mailbox that the "current resident" is going to immediately dispose of anyway, nothing! - Dysfunctional Co-workers. Well, obviously. They probably had to deal with all of the above and/or worse. Beware. You, too, could turn out like the woman who trained me.

4.0
Nov 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits, Bi-Weekly Pay Frequency and Wages. ($15.00+ per hour starting CCA) Union Representation (NALC) Work Flow is good and fast, 8 hours of work feels like 6 due to all the driving, and walking. Great for Exercise and keeping fit! When the Mail Volume is high, and the Office is busy, there is ALWAYS work to be done. No room for downtime or boredom.

Cons

Work/Live Balance is not for everybody. As a result, at group interviews I saw at least 5 to 10 Candidates/Applicants walk out after being told of some the Job Expectations twice. Examples that were discussed at interview sessions that had a negative impact to some was: Work Saturdays, Sundays and Holidays. Full Time not guaranteed. Must be available to work at any day and time during business/operational hours. College/Other Job Schedules cannot conflict, so its highly likely that one would have to resign or quit current day job/school if hired and want to work for USPS. Career Advancement is also a challenge due to Seniority rules and waiting for a Career Carrier to Retire to even have an opportunity to move up. CCAs get a 360 Day Appointment from date of hire. (If employee maintains position) After 360 Days CCA gets 5 Days Leave Time which must be used before next appointment. CCAs are expected to deliver between 300-500 pieces of Mail per day for a duration of approx. 6-8 Hours a day shift. That includes accurate delivery and timely with Express and Pickups. Middle to End of Week often includes extra bundles to carry and deliver. (Up to 70 lbs) On rare occasions, a CCA may also be asked to use their personal vehicle for Mail Delivery if the assigned Office LLV vehicles are down. Job is demanding but rewarding for those that master it. Zero Tolerance for Accidents.

2.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

-lots of hours and overtime...which can be good and bad (more on that later) -you spend the day outside and doing your own thing instead of in a stuffy cubicle with your boss breathing down your neck..BUT here your supervisor will be calling you and demanding to know why you're taking so long.. -some coworkers. SOME. some are really nice and will go out of the way to help you out. Others detest newbies..others ignore you..and everybody loves to gossip. What else to do while casing....

Cons

-the management...even though many were former carriers they do not understand the concept of time. They will give you impossible times to get back, like you can teleport magically to the route without any travel time. They have no patience at all, and if you only did a route once, they expect you to do it like the regular does it time wise the second time. Hell, they expect you to do it like the regular does it time wise the first time. They also believe that by calling you and/or physically driving over to you and yelling at you to go faster will magically speed you up. uh...no. That just 1) wastes time because I have to stop and pick up your phone call, and 2) makes me nervous and even more slower. Okay..I could go on about this all day so lets move on.. -Hours. While it can be a pro if you need $$$, really, you have no life. When I go to work it feels like I just left. Usually I have to clock in at 7:30am and have to work until 6pm or later. So...no family life. No weekends...you have to work on Sundays if your city has amazon delivery.. -Tiredness. This goes along with the crazy hours. I wake up every day still tired. You will get really tired not only from the hours and the physical nature of the job but also from the mental stress. The amount of mail changes from day to day. One day I'll have 11 trays of FSS, one day I'll have two. Obviously it will take me much longer when I have more mail. Don't let the management get to your head. It takes what it takes, and them getting upset at you won't make the mail magically deliver itself. Stay calm and just keep delivering. The best you can do is enough, don't let them stress you out.

Viewing 67 - 69 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.