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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Dec 2, 2023
Recommend
CEO approval
Business Outlook

Pros

There are hours to work, so lots of overtime. You get to work outside. Lots of walking Have time to listen to audiobooks all day

Cons

No support from management. New employees are not assigned a stable route, they are floating constantly to fill others' days off and, therefore cannot learn routes to be fully efficient. New employees have a 90-day work period for which they are actively taken advantage of during to work the longest hours at the most behind/disorganized stations. No, say when and where you work. No work-life balance. If you do not have your own vehicle, transit to newly assigned stations is a significant hurdle. Higher-ups pressure you to work longer than 10 hours a day without warning, implying that leaving after 8 hours, when there is still mail to deliver, will result in a demerit. Managers give up when they don't know something and say that it's not their job when in fact, it is. Or they don't respond at all. Union reps are not always accessible nor equally educated on how they can support you. This job will destroy your body and the company will do nothing to support you after it happens.

1.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

If you can make it to being a regular there are good benefits. If you are young and single your paychecks will be AMAZING

Cons

They will work you 60-80 hours a week. Your days off will get canceled. You will never know what time you get off. The trucks don't have AC so when its 100+ outside you are stuck in a sweat box. Some trucks don't have heaters so when is -30 you're freezing. They will tell you that after 2 years you can be "regular" (get all those good benefits) but then they will take it away and make you something else. If you have a family or kids you will NEVER see them - especially from October-February. You will be told everything from "You are mandated to work 12+hours" to "we are not obligated to give you hours". Everyone is so disgruntled that no one is happy to go to work. Everything works based off seniority = so working hard and doing a good job won't get you anything besides more work.

3.0
Jul 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Your experience will vary wildly depending on your Post Office. My home office is currently understaffed. - Many hours available, so great potential for high earnings and overtime - Medical Insurance coverage - Solitary work where you can focus on getting the job done independently - Support from fellow carriers

Cons

- Terrible work-life balance / impossible to make plans - your schedule will vary wildly depending on the mail, so it is so difficult to make plans while in the beginning of your career here - Time is money at the post office - you will feel pressure to get things done as quickly as possible, at all times - USPS recently cut the salary of many long-term regular carriers, so there is a dark cloud over the company at large right now - Outdated communication and dated online tools (nobody teaches how to really use the online platforms for USPS - you will need to dig and figure things out yourself. The software is clearly dated, and in need of updates. Scheduling is done only on paper - you need to take notes or pics at the office to keep records of your schedule and hours).

Viewing 73 - 75 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.