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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,478 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,478 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Aug 18, 2008
Recommend
CEO approval
Business Outlook

Pros

In todays society, having a union backed job gives you a small measure of security against downsizing. Although my original job was abolished, I was relocated - but I still have a job. The salaries and health benefits draw most.

Cons

A tangible lack of disdain and respect by management;favoritism; lots of negativity and backstabbing by coworkers. A pervasive feeling of being institutionally controlled by the system- yes, jail. We fall under federal jurisdiction yet, upper management find ways of twisting federal laws to save the usps money or outright breaking laws such as the FMLA act. We are constantly reprimanded for using FMLA, sick leave for legit causes. I could go on and on...

2.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to walk all day You can listen to audiobooks all day

Cons

The reality is the USPS is in financial chaos. Every single thing they do is intended to cut costs. As a CCA, you are filling in for a more expensive, career carrier. You're the cheap help who will be worked to the maximum. Depending on the station, you can expect no set schedule, only the rare day off (perhaps once a week, if you're lucky, and at random times and without notice), injury-prone conditions (especially in winter), and disrespect from some supervisors. The USPS does not want career employees; they're too expensive. And they'd rather have all non-career workforce. So they bottleneck the process of converting to career ("regular"). Be prepared to be exploited for up to two years, then you're going in a bad neighborhood for a while. You will also likely be sent to bad neighborhoods as a CCA. You may even be stationed in a bad area so you're there every day. Listen, if you get injured as a CCA, you are screwed. Theoretically the USPS will pay you for up to six weeks but then you're on your own. In reality they may even fight your compensation for the six weeks. Oh, and you're working Sundays on amazon packages. How depressing.

1.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

This is position is part time and it could take a year or more to move into a full time position due to the small number of positions that open up as well as these full time positions are made available to other full time employees based on tenure. Once you are full time benefits are good but don’t expect them right away.

Cons

Expectations to complete delivery routes are unrealistic. Despite increases in the amount of mail and the enormous amount of Amazon packages there has been no increase in the time allowed to complete a mail route in many, many years and there has been no routes split to accommodate these increases. This forces the carriers to drive in an unsafe manner and break most of the rules taught during the training period. I was put in several dangerous positions while in training strapped into a seat in the back of the mail truck. USPS is separated between Management and Union workers. There is constant disputes. Many managers are not interested in improving the situation. Instead they want to squeeze the employees so that that the managers get promoted and bonuses. All this while the employees (ie the employees in offices and in the field) are forced to work faster and more dangerously. All of my fellow employees were very unhappy with the conditions of their job and constantly bad mouthing the PostMaster who would constantly micro manage and berate them.

Viewing 181 - 183 of 19,478 Reviews

Glassdoor has 20,928 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.