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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,493 total reviews)

Louis DeJoy

17% approve of CEO

26% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Nov 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The job is secure unless you steal something, or have an accident.

Cons

Considering the fact that clerks and carriers are being pushed harder every day, the chance of having accidents is increasing. Those jobs is physical and tiring. Management consists of basically uneducated former craft workers who just want a break from the physicality. And then , of course, there is the weather. Lately there seems to be an increase in violence and threats towards letter carriers. Even if you sign the list that exempts you from working overtime, you may still be required to do so. This makes it very difficult to go to school , or make commitments to your children or significant others

2.0
Nov 16, 2013

The lower on the totem pole the less you are appreciated as an employee.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you start at a young enough age, and can stick with it, has very good benefits including retirement. Thanks to the four major labor unions the USPS has not been able to cut pay and benefits for blue collar workers like it would like to.

Cons

You would be working for a company that has little or no respect for the people that actually do the work. Management's top priority is productivity. While this should not be unexpected in a service that handles millions of pieces of mail and parcels daily, service is their business. If it is part of your work ethic to provide good service to each and every customer you come in contact with be prepared to have a stressful career, management discourages this. Managers are rewarded for productivity with pay incentives. Most managers lack communication skills and have no knowledge of how to motivate people. Their only tool meet goals set by middle and upper management is intimidation. Upward mobility is limited to those who will work in a management training process known as the 204b program. One who commits to this program must be willing to work in an immediate supervisor position, on and off and day to day, at the bequest of their postmaster. It is not uncommon for one to be a 204b for five or ten years as others with much less training, and even to the point of not being fully qualified, pass them by. The only friends I could recommend this employer to are those that would be content with serving their entire career as a letter carrier or a clerk.

2.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. Some supervisors still have a shred of humanity.

Cons

Everything but decent pay and benefits. And management is doing everything it can to try to take the pay and benefits away. Eventually it will be all non-career employees at minimum wage with no benefits.

Viewing 18844 - 18846 of 19,493 Reviews

Glassdoor has 20,945 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.