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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,484 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,484 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Jun 8, 2009
Recommend
CEO approval
Business Outlook

Pros

The ability to advance in a reasonable amount of time, the benefits, the feeling of family, working with customers, helping others, learning a lot of new and different things (so many different areas to learn), and flexibility with schedules,

Cons

Working weekends, variances in workhours, 6 day workweeks until you make regular, cannot get off sometimes, no annual leave in December, strict on sick leave.

3.0
Jun 4, 2009

us postal service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

retirement benefits, no lay off, medical benefits, competitive pay, 5 weeks of vacation every year and 12 days sick leave every year

Cons

boring job, basically doing the same thing over and over every day working with the same uninteresting people every day

3.0
May 19, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay, the benefits. If you like walking, seeing new communities and neighborhoods( even in cities you've lived in for years and thought you knew well) being a letter carrier is great. Since you also work alone, you don't have to talk to a lot of people and can be alone with your thoughts. As an ex-college student whose primary area of interest was English, it's amazing seeing all the newspapers, books, and periodicals that are out there. Occasionally, I'll see a magazine for some small or esoteric subject and I'll think, "my god, they have a magazine for that, too?" The job can also be entertaining and informative. Sometimes I'll see an article posted on a magazine cover and then when I get home I'll look it up online (I think people should receive magazines and newspapers they've subscribed to fresh, new, and unread, so, no, I don't read patron's magazines; if I can't find the article online, I'll either buy the magazine myself or it just goes unread). Finally, what other job can you look at covers of soft porn (Frederick's Of Hollywood, Victoria's Secret, Venus Swimwear, and the Playboy catalog) all day and not get fired. Oh, and one last thing, the National Association of Letter Carriers (NALC) is an excellent union. If you become a letter carrier, join it.

Cons

Hostility between labor and management is epidemic at the USPS. This will probably be more or less true no matter which post office in the US you work at. Management manages almost solely by numbers(mail count, time the carrier leaves the office, etc) and not through level, well thought out exchanges of information with the workers on the floor. Based on the mail count (which doesn't cover packages or full coverage mailings- mailings which go to every address on the route), they have a computer program which tells them which times you should leave and be back. Carriers can spend a great deal of time arguing with management why the information, or more often, the expectations from it, are wrong. And when you don't perform according to managements' wishes or the computer's data, it's your fault, not managements' or the computer's. There are other things, too, but I don't have time to go into them more. To me (and to a lot of letter carriers) this is the big one.

Viewing 19186 - 19188 of 19,484 Reviews

Glassdoor has 20,934 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.