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US Postal Service

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US Postal Service reviews

2.8

32% would recommend to a friend

(19,479 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,479 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Feb 11, 2019

Not a job for everyone

Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. Good union. You'll be so busy you won't have time to get bored. There's plenty to learn and if you like being outside this is a good job.

Cons

Your schedule will be different every week. Sometimes they won't need you at all and call you in the morning last minute. Managers talk bad about everyone in front of everyone. They can't keep new hires because they all get sick of how mean management is and leave.

1.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

I heard plenty of good things prior to working at USPS. The only tangible truth I saw was the great hourly pay. Part time gets no benefits. Great co-workers who were always willing to help, I could tell some of the supervisors were more people-oriented, I had a reliable truck, overall good work environment minus the intense pressure to be quick on routes. Briefly interacting with the few customers I encountered and knowing I delivered their mail properly and timely.

Cons

You’re under a microscope from the get go. You’re supposed to as quick and efficient as all other carriers immediately, regardless of route or other factors. Ineffective equipment: don't get stuck with a tough route (i.e. brand new neighborhoods, route layout) that renders your navigation ineffective, the turn-by-turn directions are not specific enough and sometimes outright wrong. If stuck on a tough route that looks bad on your numbers you could get fired despite recent improvement, it doesn’t matter. My release was “based solely on averages” was what I was told when I was let go. Never mind showing up early every shift, not calling off once, no safety issues, no mis-deliveries, taking time off clock to gather maps and research the neighborhoods involved. Some supervisors don't consider any other things besides one's stats. You’re just a name on a spreadsheet. Relied heavily on my phone for navigation. Pay hours have some fluctuation.

2.0
Sep 1, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to meet a lot of different people from different cultures. Like every job, your co-workers are those who keep you going. I was a City Carrier Assistant (CCA) the job is the easiest toughest job you could have. The pay is better than most jobs, starting off at around $16+...

Cons

#1 Management. Trust me. You do meet some decent ones, but most are the same. Rude, passive aggressive, un-motivating, and lack passion. Most of these people are not leaders. Work hours was insane, they expected you to be some kind of robot with no life. 10-12 hour days 6-7 days a week. Depending on management's mood with you. LOTS OF NEPOTISM.

Viewing 202 - 204 of 19,479 Reviews

Glassdoor has 20,929 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.