Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,929 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (940) , City Carrier Assistant (911) , PSE Mail Processing Clerk (900) , Rural Carrier Associate (RCA) (798) , City Carrier Assistant (CCA) (750) , Rural Carrier Associate (709) , Mail Handler (616) , City Carrier (448) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (322) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3769 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2479 reviews)); "Money is good but not compared to the time you put in to get it." ((in 752 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 465 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 342 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"Poor management and always under staffed so they expect everyone to work extra hard while trying to cut hours." ((in 2297 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1147 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 582 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 440 reviews)); "Long hours hard work for little to no acknowledgement." ((in 309 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Denver , Miami , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,479 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,479 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

1.0

Mar 17, 2019

Would not reccomend this job for anyone

Cca-carrier

Recommend

CEO approval

Business Outlook

Pros

Pay rate is reallypretty decent to start, its also how they lure you in. You will get to know alot of people at work, most are very nice. You will get to know massive amounts of customers who are also mostly very nice. You will get hours, way more than you want. Ever.

Cons

** FIRST- this IS NOT a CIVIL SERVICE POSITION ANYMORE and has not been in 20 YEARS so keep this in mind when you goto take the test. The starting wage is listed at $22 TO START which is not true starting pay is $18 though. Also the job description lists benefits, you are not GIVEN benefits, but do have the option to pay for some relatively affordable BASIC benefits up to expensive good benefits. ** NEXT the turnover rate ( rate a CCA/ people quit) is well OVER 90% in factuality. Now honestly one would think that a job starting over $18 an hour would not have a turnover rate of 9 of every 10 people quitting. ** Post office is behind the 8 ball, they are so over budget always and run the post office as a business trying to get to a viable state. They push and squeeze a CCA to the point of exhaustion and injury, then fire them for not being careful and getting hurt. The end game is the CCA is cheap labor to fill gaps and sure up issues. **You will not often be able to have a day off, even if your scheduled for one. They will simply say that you are on stand-bye. ( they aren't supposedly able to do this, but they do, and often). **You will not have first pick of days off you need, IE for family, sick days, birthdays, funerals. You will be told that is not their concern, and your a CCA ( glorified temp) and you will only get the time if no one needs help. I had 2 deaths in the family, both times I was told "no we need you to be here, sorry". **You will be rushed to get massive amounts of work done in short time, and unfortunately if you do (run forest run!!))they will just give you more, and more. You will be rushed to the point that you begin to make mistakes and then you will be chastised for them. ** You will NOT EVER become a REGULAR for most likely a MINIMUM of 3 to 5 YEARS!!!! PERIOD!! ** Frankly this job will suck the sole out of you, if you do not drink, trust me you will. Also expect to have anxiety constantly, trouble sleeping to the point you need medication.

5.0

Mar 2, 2019

3 1/2 Years with the postal service

City carrier assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay rate. Has a lot of hours (if you like it). Once you get a job with the United States post office, You can go anywhere in the United states if you apply yourself. You meet great people on the routes. You will love what you are doing, if postal carrier is for you. Great union. Plenty of great senior carriers that help you. I love my job.

Cons

If you have a family, it's hard. 6 days a week (because of amazon sundays). The holiday hours are very difficult. Management will take advantage of you (if you let them). Could be a very hard job if you aren't used to being outdoors.

3.0

Feb 14, 2019

Postal carrier

Regular carrier

Recommend

CEO approval

Business Outlook

Pros

Yes, they’re are great benefits, but some like a 401K & a pension plan only comes when you become a regular carrier. Your fellow carriers will be your Lifeline. They’ve kept me from giving up & believe me it’ll happen.

Cons

Where do I begin? First know when you start you are a CCA & will basically be on call 7 days a week. When you do get a day off you generally won’t know until THAT morning, so it’s pretty hard to plan appointments, etc. If you get hired after the holidays things slow down, so there is less hours to get therefore you maybe sent to another office for work. For the first 120 days you are on probation & have no uniform & the scare tactic of losing your job is prevalent. Unbelievable There is a lot of “mind games” that some supervisors play & remember they lie on a regular basis. (That’s why you should keep the union’s number in your cell) Also the Only way of moving up is by seniority, so when someone retires you move up the list. Depending on the office you’re in, it will take a few years before you become a regular & have a schedule. Don’t plan anything after you think you’ll get off work, b/c as soon as you get back to the office, they can send you back out if they need to. The job is very physical & they don’t go easy on either sex. Then there’s the weather conditions which can be tuff as well. Document Everything (ie. take a picture etc) b/c if not, it’s your word against there’s, in which case, you could get written up & possibly fired. Lastly, it seems minor, but as for a Christmas party, management doesn’t supply for it. They will ask you to pitch in $$ or bring a food item for the party which is on you’re 10 minute break!!

Viewing 199 - 201 of 19,479 Reviews

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Jobs at US Postal Service

US Postal Service Hiring Workshop Event-SARATOGA SPRINGS PO 6/27/26 from 8AM-11AM

Postal Support Employee (PSE)

City Carrier Assistant (CCA) Manitowoc WI 54220- $21.21/HR - Apply at USPS.COM/CAREERS