USAA Fraud Detection/Prevention Analyst reviews

3.4

15% would recommend to a friend

(9 total reviews)
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Juan C. Andrade

Not enough data to show CEO approval

15% positive business outlook

Reviews by job title

9 reviews
2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The company benefits are stellar. You get a pension after 3 years. They match your 401k 2:1. For every 1 dollar you put in they contribute 2 dollars. Vested after 2 years.

Cons

The Fraud department is in complete disarray. 10 people can touch a fraud case. 8 of them can bungle it and if you're the last person stuck cleaning up the mess, but miss something then it's all on you. The issues don't get fixed because the Senior and middle managers just aren't meeting with each other to solve them. Everyone stays in their own little bubble and complains about what the other is doing. They're also currently performance managing people out unfairly because they hired too many people to close the consent order. Now that DJT is in office they know the consent order is going to go away so they're hiring a bunch of 3rd party companies. I'm sure the veterans that served and fought for our country honorably are thrilled to know that incompetent foreigners are mishandling their fraud cases.

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