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      USAA

      Engaged Employer

      USAA reviews

      3.3

      46% would recommend to a friend

      (7,681 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      5.0
      Apr 11, 2025

      Great company

      Bank business process consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits cannot be compared with similar industries— 8% 401k match, 1% pension, $10k annual in education benefits which includes graduate level and certifications, 12 weeks parental leave, I pay roughly $250/pp for my family’s healthcare insurance (it’s ok the coverage) still much cheaper then my peers at other banks…. I have a lot in my plate but still a lot of flexibility. My boss is awesome. The smartest woman and I’ve learned so much from her in a short period.

      Cons

      Not sure what upward mobility looks like if you are remote. New mgmt in the air so we shall see how the culture shifts.

      4.0
      Apr 9, 2025

      Great but challenging

      Decision science analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are at the top compared to other companies of the same work. Encouragement to move up is strong. Lots of diverse departments to pick and choose what might fit you best.

      Cons

      The work is challenging. There is a lack of training in any other positions besides the entry level ones.

      Viewing 478 - 480 of 7,681 Reviews
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      ReviewsUSAA reviews

      Glassdoor has 8,372 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.