USAA reviews

3.3

46% would recommend to a friend

(7,682 total reviews)
avatar

Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Aug 27, 2024

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Great benefits and depending on the location you have great in office luxuries i.e suana, gym, track, game room.

Cons

The berating, the only military in lead positions, An entire team of 11 people complained to the higher management about how a manager behaved and nothing happened. Mind you he was awful. He treated everyone like he was still in the military. I have so much respect for the military but once you are out and in the job force you are in the regular job force and you cannot treat people like you are still in the military. Demeaning and awful. We also went through more than 3 managers before we were stuck with this one.

1.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Do not work for this company.

Cons

This is not a good company to work for.

1.0
Mar 13, 2024

Horrible place

Recommend
CEO approval
Business Outlook

Pros

Benefits used to be good

Cons

CEO, management, pay, stress, hostile work environment, sexual harassment

Viewing 511 - 513 of 7,682 Reviews

Glassdoor has 8,373 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.