USAA reviews

3.3

46% would recommend to a friend

(2,445 total reviews)
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Juan C. Andrade

41% approve of CEO

43% positive business outlook

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2K reviews

Reviews about "Compensation"

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2.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Was a job that paid a salary.

Cons

At the time, could not commit to embracing fully remote work or to requiring in-office participation. Felt like my life was in flux: Couldn't make major life decisions because the company kept punting on theirs. Within a couple of weeks of starting, about a third of the benefits were rescinded. It felt like a cruel trick. That year, the plan was to make the bonus even more variable. Work that would've earned you 100% of your expected bonus was slotted to give you about 80% of that. Given the relative size of the bonus, this was going to translate to a 3% pay cut during times of high inflation. No thanks. Was told the role would be highly technical and would allow me programming opportunities in R and Python. But, in my group in my role, there was no real access allowed to either R or Python. You couldn't let R or Python touch the data; you couldn't save your code to git or anywhere that it could be used by anyone else. It was a terribly walled-off sandbox where good work went to die.

4.0
Sep 15, 2023

Pros and cons.

Recommend
CEO approval
Business Outlook

Pros

Flexibility in work schedule; mission of serving military and their members. Christmas bonus is awesome and probably one of the best talent aquisition tools USAA leverages. Great PTO package and benefits.

Cons

Communication from the top; bait and switch tactics to hire tons of people during tough times on the bank, inevitably leading to future layoffs. Lack of career growth and promotions, although most companies are like this given the economy created by the current White House. They'll also force DE&I on you on a regular basis, and the DE&I initiatives sometimes appear to be more important than things that actually make USAA money, and often to seem more important than the nobitity of the USAA mission alone. Be warned, with the new Return to office mandates have everyone in a bunch. You're willing to go into the office or you are not. The rest is just noise.

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