USAA reviews

3.3

46% would recommend to a friend

(7,681 total reviews)
avatar

Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Oct 8, 2012

A model company

Recommend
CEO approval
Business Outlook

Pros

Great culture, fantastic benefits, competitive wages, an environment where management cares just as much for employees as they do results. Mission driven organization where all decisions are made with membership in mind.

Cons

There aren't many cons. There can be difficulty and lengthy decision making.

2.0
Oct 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Great training, 401K with 6% match, though 5 yrs before vested

Cons

High stress due to micro-management, call center yes, but management very subjective, political. Pattern of targeted cuts of tenured employees with a token new employee to offset scrutiny. All about the bottom line with management style in practice.

Viewing 7339 - 7341 of 7,681 Reviews

Glassdoor has 8,371 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.