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      USAA

      Engaged Employer

      USAA reviews

      3.3

      46% would recommend to a friend

      (7,681 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      5.0
      Mar 22, 2010

      USAA is a great place to work and they are very military friendly

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      They treat their employees very well. They always have some reason to celebrate and hand out free food or throw an office party during work. We've thrown water balloons at managers, had paper airplane contests, consistently have casual wear dress code (jeans and t-shirt) due to our contributions to united way, I love how courteous we are trained to be toward all members, especially military servicemen and women.

      Cons

      The pay is only at or maybe slightly below the median for the position. (tons of really good benefits offset this).

      4.0
      Mar 7, 2010

      USAA pays above average compared to other similar industries

      Senior administrative support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of cafeterias, popular restaurant options, gyms, massage therapy, clinics, Starbucks, gift shops, etc. on site make the employee experience convenience and helpful

      Cons

      management needs more training in interpersonal skills, relationship management, etc. It's not easy to change jobs within the company, which is something most people thing would be relatively simple for a company of 15,000-20,000+ positions.

      Viewing 7408 - 7410 of 7,681 Reviews
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      ReviewsUSAA reviews

      Glassdoor has 8,372 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.