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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,679 total reviews)
      avatar

      Juan C. Andrade

      43% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Aug 18, 2011

      A bad nightmare.

      Policy service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and being able to appreciate out military members

      Cons

      under staffed micro management and all sales

      1.0
      Oct 22, 2010

      Micro-manage City

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits are ok.

      Cons

      Too much micro-managing going on and if you don't fit into their designs for the position to a tee, they will get rid of you. Nit-picking unimportant details of your work on a daily basis doesn't make for a safe or relaxed environment without fearing that you will lose your job.

      2.0
      Jun 27, 2009

      usaa

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, but slowly going away

      Cons

      workplace of the future & lower/middle management. workplace of the future is a plan to have all employees trained to handle all task. therefore, saving $ on hiring. team managers & middle management are a joke. basically, they want mindless robotic people that respond to their orders. like being in 1st grade again. managers actually count the times you are 1 minute late arriving, from break or lunch!

      Viewing 7567 - 7569 of 7,679 Reviews
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      Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.