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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,679 total reviews)
      avatar

      Juan C. Andrade

      43% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Dec 11, 2009

      Room for advancement if you're in the right place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is usually a performance bonus every year. Paid training and paid license fees. Generally hire great employees. Opportunity to give feedback.

      Cons

      Too much micro-management. A lot of attention when you’re not on track, not so much when you are. If you are in one of the smaller offices not much room for advancment.

      1.0
      Aug 11, 2009

      Not the place to be...

      New member solutions
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro is providing/helping those who serve our country!

      Cons

      Pushing services down their throat because they dont know what they need like we knew what they need despite the economy, circumstances, etc. Extreme micro-management. Changes were always being made "to make processess easier" when in fact they just made things more complicated than what they actually were. NMS is the dumping ground for everything..dictators/directors took on challenges to make their mark, and provided little training for the work that was expected. This is/was not a job for life!

      1.0
      Jun 2, 2009

      20 years behind the times.....

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      A steady paycheck. The ability to further your education and then to move on to a leader in the industry, not a follower...

      Cons

      Very political. Product count is all that matters. Being a good financial advisor has very little to do with your career advancement. What the member thinks of you has very little to do with job evaluation, even though the client is the most important person in the equation....

      Viewing 7579 - 7581 of 7,679 Reviews
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      Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.