USAA reviews

3.3

47% would recommend to a friend

(7,670 total reviews)
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Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Overall decent insurance company to work for. Do not have to work really hard to get ahead. If you have half a brain you can succeed here. Benefits are decent. Pay is about average with the industry. Most of the members are officers in the military so they are not low life's like what you deal with at other insurance companies.

Cons

Some co workers are incompetent, and so are some managers. Claims Adjusters are not licensed agents so they should not be required to sell insurance products to members. I did not feel comfortable trying to sell life insurance policies to members just in a car accident.

Viewing 7669 - 7670 of 7,670 Reviews

Glassdoor has 8,360 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.