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USANA Health Sciences

Engaged Employer

USANA Health Sciences reviews

3.7

69% would recommend to a friend

(337 total reviews)
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Jim Brown

68% approve of CEO

54% positive business outlook

USANA Health Sciences has an employee rating of 3.7 out of 5 stars, based on 337 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USANA Health Sciences employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

337 reviews
3.0
Apr 6, 2026

It was okay

Recommend
CEO approval
Business Outlook

Pros

Fast pace, a lot of different machines to learn

Cons

Mandatory overtime every week. Sometimes with no work on schedule

1.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Financial Stability: The company provides consistent compensation

Cons

That is a crucial detail. Verbally belittling employees is a hallmark of a toxic environment, and including it serves as a major warning to others. To keep you safe, we can frame it as a "communication style" or "unprofessional conduct" so it points to her general behavior rather than one specific argument you had. Here is the updated review with that addition integrated: Review Headline Toxic Culture Defined by Inconsistent Leadership, Favoritism, and Unprofessional Conduct Pros Consistent compensation and brand recognition provide some stability in an otherwise volatile internal environment. Cons Hostile Communication: Leadership and favored staff frequently engage in verbal belittlement of employees, creating a demoralizing atmosphere where professional respect is non-existent. Lack of Professional Boundaries: Leadership often arrives mid-day but expects staff to begin late-night meetings after standard shifts end, regardless of an 8:30 AM start. Severe Lack of Guidance: No formal training or onboarding exists. Expectations are moved mid-project, and accountability is deflected onto staff. Cultivated Favoritism: A clear "inner circle" is granted the authority to disparage others, leading to an environment of inequitable treatment and biased project assignments. Fear-Based Retention: Management frequently uses threats of job loss as a primary motivational tool, causing significant psychological strain.

3.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Exceptional peer quality. The caliber of the everyday employees is genuinely impressive. I consistently work alongside capable, ethical, and committed professionals who take pride in their work. The quality of colleagues here has been one of the most rewarding parts of my experience. High-quality direct management. My supervisor is among the best leaders I have worked for, and I have had consistent support at the team level. Work-life balance is a competitive advantage. Flexibility practices, where available, contribute positively to morale and retention. For many employees, flexibility is a meaningful component of overall value, especially during a period where financial incentives like profit sharing have become more constrained. Benefits and day-to-day environment. Benefits are solid overall. On-site amenities are a real plus, including covered, gated parking and other quality-of-life perks that make the workplace comfortable and functional. Forward-looking initiatives. Some newer ventures are exciting and could become important growth drivers. My optimism about the future is tied to these efforts. Stable foundation and strong products. Despite underperformance relative to prior years, the company does not feel unstable. There remains a strong brand legacy, a capable workforce, and high-quality products that I genuinely believe in. The company’s offerings are impressive and differentiated in many respects. With clearer strategic direction and stronger execution discipline, the underlying foundation is strong enough to support renewed growth.

Cons

Rewards, incentives, and workforce actions have shifted meaningfully. Profit sharing has diminished significantly compared to prior years. That change is felt most acutely by employees who relied on it as a meaningful portion of total compensation. Senior leaders are also impacted through variable pay, but the relative exposure can feel different across levels, particularly for long-tenured leaders who built financial security during stronger years. Additionally, the recent layoff impacted morale, trust, and long-term confidence. While cost actions may be financially rational, they can also reflect earlier planning or responsiveness gaps and create lingering uncertainty, particularly when paired with limited advancement opportunities. Strategy, clarity, and communication remain top-down. While direction appears to be slowly coming into focus, the long-term vision has not been communicated as clearly as many employees would like. Communication often feels centralized and opaque, which leaves teams operating with an incomplete picture of priorities and future direction. Growth, advancement, and recognition feel constrained. Promotions have become less common, and employees are often given additional projects and responsibility without a corresponding increase in title, compensation, or decision authority. Over time, that can feel like career growth in appearance but not in substance. Internal mobility could be stronger: I have seen high-performing, tenured employees seek growth opportunities and ultimately leave when advancement was not available. In some cases, the resulting external backfills required higher compensation and longer ramp-up time. While formal recognition programs exist, day-to-day performance differentiation and celebration of strong work feel less visible than in the past. Execution discipline, empowerment, and decision-making cadence are inconsistent. It is common to be assigned outcomes without the authority or decision rights required to execute effectively. The organization can move quickly, but at times in ways that feel under-structured and reactive; other decisions are slow and heavily analyzed. The company struggles to find the sweet spot between speed and rigor. Psychological safety and leadership signals could be stronger. Leaders often say they want to be challenged, but in practice open disagreement does not always feel safe. I have observed situations where challenges were dismissed quickly in ways that discourage candid dialogue. Leadership tone and humility have also shifted over time, with less visible humility and more emphasis on assertiveness and presentation. In some cases, it can feel as though style carries disproportionate weight relative to substance and execution. Reinforcing leadership behaviors that prioritize team development and long-term results over individual visibility would strengthen organizational resilience. New initiatives are promising, but operational readiness and incentives must keep pace. Some initiatives appear strategically important, but execution maturity does not always match ambition. In areas tied to operations and manufacturing, stronger planning, domain expertise, and process rigor would reduce the risk of avoidable missteps. As the company expands into new initiatives, employees are increasingly asked to support multiple lines of business, but incentives often remain tied primarily to core operations. When a meaningful portion of effort is directed toward ventures whose success is not clearly reflected in rewards, it can reduce motivation and create confusion around priorities. Time-off structure favors long tenure. For highly tenured employees, PTO is strong. For newer employees, it can feel more limited. Given modern career mobility and the company’s reduced growth environment, there may be an opportunity to rebalance PTO accrual in a way that fits today’s employment reality while remaining fair to long-standing employees.

Viewing 4 - 6 of 337 Reviews

Glassdoor has 387 USANA Health Sciences reviews submitted anonymously by USANA Health Sciences employees. Read employee reviews and ratings on Glassdoor to decide if USANA Health Sciences is right for you.