employer cover photo
employer logo
employer logo

USI Insurance Services

Engaged Employer

USI Insurance Services reviews

4.2

84% would recommend to a friend

(2,262 total reviews)
avatar

Michael J. Sicard

96% approve of CEO

84% positive business outlook

USI Insurance Services has an employee rating of 4.2 out of 5 stars, based on 2,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USI Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

USI demonstrates a genuine commitment to its employees through respectful leadership, open communication, and an emphasis on collaboration. Team members are encouraged to share ideas, ask questions, and contribute meaningfully across functions. USI fosters a team‑oriented atmosphere where producers, account teams, claims, and risk professionals work together toward shared client outcomes. Silos are minimal, and collaboration is the norm. Employees can see the direct impact of their work on clients’ risk management, financial stability, and long‑term success—adding purpose and job satisfaction. Additionally, USI recognizes the importance of flexibility, and supports work‑life balance while maintaining high performance standards.

Cons

No cons to report. I enjoy my field of work.

4.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible recourses to support you and your clients. Amazing training program is in place for everything you could think of and continues to get better. Team support and collaboration are wonderful here.

Cons

They still haven't really solved the issue with service reps working with too many producers. I know they are trying to come up with a solution but I believe it causes people to move on from USI often.

4.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Can work independently, your supervisor isnt breathing down your neck Close knit culture many team leads have an open door policy, will help answer your questions without making you feel silly

Cons

career track program could be much better, assignments are repetitive, first supervisor made us feel stupid for asking questions, they replaced him with someone else who actually takes the time to thoughtfully answer and guide you training materials are videos outdated file storing system

Viewing 409 - 411 of 2,262 Reviews

Glassdoor has 2,302 USI Insurance Services reviews submitted anonymously by USI Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USI Insurance Services is right for you.