USI Insurance Services reviews

The system’s are extremely outdated and hard to use. The work is unfulfilling and mundane. Your raise and your colleagues raises are contingent on the amount of outsourcing you do. They track your productivity by the minute and will send reports to everyone showing what tasks you still have yet to finish (and everyone is assigned way more than they should be). The managers have been there for decades and refuse to help younger employees. Unfortunately, these problems are standard for a lot of insurance agencies, but that doesn’t mean they can’t be changed. Previous commenters have stated that everyone walks on eggshells around the producers and this is also correct. The level of incompetence demonstrated by every single person is astounding. In complete honesty I would avoid this place and I don’t know how people spend 30+ years here.

Account Management is treated terribly and not appreciated. Over worked with no merit increases for several years. Short staffed with no support. While the Producers continue to be hired and treated well. Upper Management doesn't care. Middle Management listens but can't do anything to create change. Moral is terrible and getting worse.