USI Insurance Services reviews

Management needs to revise model so more money goes into support. The staff is very overwhelmed and unhappy.

Cons --Lack of resources in this particular office. I feel like the majority of employees here are discouraged and just show up for a paycheck. Management pushes us to use a third party company for certs and policy checking, but this 3rd party company is severely lacking. Employees end up having to handle certain items themselves and get crap from management about it. There is no training, your career growth will suffer. I came in as an assistant with 4 years experience and was looking to grow & move up. I never got that opportunity here after 2 years, I was instead stuck working under 3 AMs and 2 AEs on a total of 56 accounts. I worked so much overtime with zero appreciation. I attempted on doing more in my free time and was told to "stay in my lane". All I wanted was growth. My team was unsupportive and I could tell they did not care. I was able to find a better company and in 4 months at my new job, I feel so satisfied with the amount of learning and support that I desperately wanted at USI. If you are considering working here, or already work here... just know there are way better companies out there. The people in the Houston USI office simply do not care.