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USI Insurance Services

Engaged Employer

USI Insurance Services reviews

4.2

84% would recommend to a friend

(2,251 total reviews)
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Michael J. Sicard

96% approve of CEO

85% positive business outlook

USI Insurance Services has an employee rating of 4.2 out of 5 stars, based on 2,251 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USI Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid schedule. Good training available. Good PTO and time off.

Cons

Has some account executives that have worked there for 20 plus years and do not want an assistant, but when forced to by the company because of their work load, they are very rude to the assistant and do not allow them to do their job without micro managing and complaining about every little thing. There is an account executive who is really rude and has had several complaints to HR by different employees. Nothing is ever done about it. other employees warn you that nothing will be done about it either, which looks very bad on the company. Account executives get away with things that a lower level employee would be fired for. No appreciation and never gives compliments on the hard work that is being done for them. When you try to go to HR or your manager about a problem. They ignore you and only take a person's side that has worked there for 20 years. They don't care and they don't listen. They ignore you.

2.0
Jun 21, 2019

Don’t take care of employees

Recommend
CEO approval
Business Outlook

Pros

I can’t think of anything.

Cons

Most employees will refer to it, me included, as a sweat shop as working long days is almost expected. They talk about investing in their employees but it is far from the truth. Raises are a joke (1% to 1.5%) and bonuses are at the very bottom in the industry (3 to 5%). Roles are not defined. Accounting is a nightmare. The office I worked on for USI was horrible. Very toxic environment. Favoritism is so obvious that is demoralizing and people are there for a paycheck. There is no management so it feels like a free for all place. Bad attitudes are not addressed.

1.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Some flexibility but varies by region.

Cons

Growth by acquisition only. NO transparency. Very little job security. Lots of broken promises.only 3% 401k match. Poor medical benefits. Need to use PTO when sick. Ongoing stealth layoffs and more to come. Extremely high turnover causing everyone to be overworked and very unhappy. Not sure what the business plan is but we are all wondering if KKR and Caisse are having buyer's remorse???

Viewing 22 - 24 of 2,251 Reviews

Glassdoor has 2,291 USI Insurance Services reviews submitted anonymously by USI Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USI Insurance Services is right for you.