Is USO a good company to work for?

USO has an overall rating of 2.6 out of 5, based on over 345 reviews left anonymously by employees. This rating has decreased by 24% over the last 12 months. 41% of employees would recommend working at USO to a friend and 29% have a positive outlook for the business. The best reviews about USO have been left by employees working as Volunteer , Center Operations Specialist and Center Manager .

Does USO pay their employees well?

According to anonymously submitted Glassdoor reviews, USO employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at USO. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at USO?

41% of USO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USO 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at USO?

Center Operations Specialist (16) , Center Manager (15) , Volunteer (13) , Duty Manager (12) , Manager (12) , Center Operations Supervisor (9) , Director (9) , Transition Specialist (9) , Center Operations Manager (6) , Area Operations Manager (5) , Coordinator (5) , Operations Manager (5) , Programs Manager (5) , Field Programs Manager (4) , Program Manager (4)

What are the pros of working at USO according to real employee reviews?

"Great benefits and relaxed atmosphere" ((in 34 reviews)); "Great people and place to work" ((in 20 reviews)); "Overall, I think the USO has an incredible mission and would highly recommend everyone to work here!" ((in 13 reviews)); "The generous PTO plan" ((in 10 reviews)); "Great Team and people to work with" ((in 10 reviews))

What are the cons of working at USO according to real employee reviews?

"Huge turn over in the PACIFIC for lack of leadership and support" ((in 30 reviews)); "aggressive management that causes staff members to feel unwelcomed and uncomfortable" ((in 12 reviews)); "Pay was low for what the job entailed." ((in 9 reviews)); "Little work/ life balance" ((in 9 reviews)); "Salaries and titles are based on company donations." ((in 8 reviews))

What are employees saying about USO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about USO layoffs and their outlook for job security at USO in 2026.

What are the top reviewed USO locations?

Arlington , Washington , San Diego , Honolulu , Virginia Beach , San Antonio , Orlando , Chicago , Great Lakes , New York , El Paso , Schofield Barracks , Long Beach , Colorado Springs , Jacksonville , Atlanta , Florida City , Richmond , Chesapeake , Kansas City , Derby , Flushing , Wappingers Falls , Phoenix , Fairbanks , Ann Arbor , Charlotte , Fort Bragg , Hubert , Cypress

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USO

USO reviews

2.6

41% would recommend to a friend

(60 total reviews)

Lt. Gen. (Ret.) Michael Linnington

9% approve of CEO

29% positive business outlook

Ratings by category

3.3

Compensation and benefits

3.1

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.6

Career opportunities

2.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Feb 18, 2020

Great Job and company to work for

Program coordinator

Recommend

CEO approval

Business Outlook

Pros

The employees really live by the USO values. Great pay, benefits and managers

Cons

There is no down side to working with the USO.

4.0

Sep 26, 2019

Great organization with a strong mission

Coordinator

Recommend

CEO approval

Business Outlook

Pros

- Strong, impactful mission that resonates with everyone who works here - Great benefits - Competitive salary - Continually moving forward with innovative projects, programs and initiatives - Leadership is strong

Cons

- Sometimes feels like there are too many managers and not enough people doing the leg work - Turnover is an issue in some Depts., but is being corrected

USO Response

Thank you for your feedback, as you know we are continuously accessing our organizational structure and soliciting feedback from our staff in order to make changes to improve all of our work environments.

4.0

Sep 4, 2019

Great Company

Duty manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are outstanding depending on where you work.

Cons

The pay could be better.

Viewing 46 - 48 of 60 Reviews

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