UST reviews

Not many cons. A good company to work for.

Leadership felt highly political and relationship-driven; long-tenured insiders dominated decisions and opportunities. Product modernization and innovation were not prioritized; funding felt minimal. Cross-team collaboration (Product, EDI, Engineering) often excluded newer voices, limiting contribution and growth. Outdated approaches persisted, slowing delivery and discouraging experimentation. Leadership cadence: In my experience, a C-suite leader did not engage in regular reviews/1:1s or structured feedback. Conduct & inclusion: I encountered racial bias and unprofessional language in meetings (e.g., “bullshit”), sometimes framed as “that’s just my style,” which undermined psychological safety. Reporting channels felt unclear and ineffective. Resourcing/skills mismatch: The organization often positioned a single offshore team as the “answer,” but actual coverage of required skills (architecture, modern engineering practices, product thinking) was inconsistent. Hand-offs across time zones and unclear ownership created gaps in quality, speed, and accountability. Advice to Management Broaden decision-making beyond legacy circles; use transparent, merit-based criteria for roles and promotions. Fund modernization with clear roadmaps, milestones, and incremental delivery targets. Institute consistent leadership hygiene (regular 1:1s, documented feedback, decision logs). Enforce a clear code of conduct; train leaders on inclusive management and hold them accountable. Fix resourcing: align team claims to verified capability; invest in upskilling; define RACI across onshore/offshore; measure outcomes (defect rates, cycle time, MTTR) and adjust staffing accordingly. Advice to Candidates Ask how often managers/executives run 1:1s, sprint reviews, and career check-ins—and how feedback is documented. Request examples of recent product investments and who led them. Probe delivery model: how onshore/offshore ownership is split, how quality and hand-offs are measured, and what upskilling/mentorship exists for teams.