UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 24, 2019

I wouldn’t

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are fair

Cons

Terrible leadership. No on boarding. No system experts. Arrogant team leader

3.0
Aug 8, 2017

Director

Recommend
CEO approval
Business Outlook

Pros

Good communication, some good people. Benefits and days off are numerous

Cons

Published culture is not how people act, so it feels fake. Senior execs way too involved in day to day. We are always chasing the competition rather than setting my direction. Little interest to change due to no risk taking culture.

3.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

USCC does respect work/life balance if you work in the main corporate office; not so much for retail or call center staff. Corporate office salaries are fairly close to market standard for Chicago. Some opportunities for growth and development depending on the department you work in.

Cons

C-level leadership is out of touch with rank and file. Their annual pilgrimage to the field belies the fact that they don't know what is happening under their noses. The corporate culture (known as the Dynamic Organization) has suffered greatly in the past few years becoming just a poster on conference room walls. It's given a lot of lip service, but no longer practiced by anyone in management. Too many in management are looking to climb the corporate ladder and are willing to step on or over anyone. Layoffs for no reason other than to pad a department's bottom line are too common.

Viewing 4 - 6 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.