UScellular reviews

4.2

76% would recommend to a friend

(804 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

Reviews by job title

804 reviews

Reviews about "Compensation"

Return to all reviews
5.0
Jul 18, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

I love it! The values and behaviors are amazing. They have a vision and a mission which makes this company so unique.

Cons

The pay. Honestly this company could be bigger than Verizon if they invested in a more comparable salary for their Sales Leaders.

4.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Commission for new lines is very substantial. Agent line is very cheap and has good service. Hours are easy to work around.

Cons

Most of interactions are troubleshooting and solving issues. Credit checks for customers cause blockades for making money. Unrealistic sales goals.

3.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

-Potential to make money if you can land a lot of new lines. (Quotas are constantly being raised though.) - Met a lot of awesome people around the company - Good service in most Midwest states - Company tries to have good values, although they don't always hold to them.

Cons

- Took somewhere between a 10k-20k pay cut when they implemented new pay structures - Company keeps driving up quotas, demanding more out of associates, and finding ways to cut pay - Typical crappy retail work schedule. Full-time never gets any time to themselves outside of work. - Turnover in stores is unreal due to the constant change and bad corporate atmosphere in stores. Most people are either looking for a new job or already found one. - Company prides itself on the "Dynamic Organization" which is good, but I would say it hardly holds true in most stores. - The company does a "Culture Survey" which gives employees the chance to give feedback, but the things that are truly presented as issues they just ignore. (i.e. the computer system which was designed by a bunch of 5th graders)

Viewing 622 - 624 of 804 Reviews

Glassdoor has 2,546 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.