UScellular reviews

4.2

76% would recommend to a friend

(2,469 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,469 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 21, 2022

Good experience

Recommend
CEO approval
Business Outlook

Pros

Lot of vacation time and my experience with management is nothing but great

Cons

Due to covid, commissions aren’t what they use to be.

2.0
Mar 21, 2022

Not as flexible as the say

Recommend
CEO approval
Business Outlook

Pros

WFH pay not awful ,some coaches were not bad

Cons

Lie about company being into work life balance,coaches not able to be reached when needed .You are to call escalation or associates questions lines ,which which half time would just ring and ring while customers waited for you to get help

1.0
Mar 20, 2022

FACTS

Recommend
CEO approval
Business Outlook

Pros

NOTHING COMES TO MIND, BUT IF I THINK OF SOMETHING I WILL ADD IT

Cons

I am limited to what I can say on this website, but I want everyone to be aware of some of my experiences. The first incident was receiving corrective action, for making an honest mistake a month after starting employment. On 8/20/2020, I added an item on the wrong account, but the issue was fixed, and the customer was notified. This was my first warning, but it still resulted in a written warning. After this incident, I seen other employees commit workplace violations, but no written notices were given. The representative made the commit: " I am thankful I did not receive a write up". Being Educated, Black, and the oldest in the store. I know it was discrimination. I have been going to therapy to discuss ways of dealing with everything. After a year of therapy, I made the decision to submit my resignation. I had enough of the retaliation.

Viewing 625 - 627 of 2,469 Reviews

Glassdoor has 2,544 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.