UScellular reviews

4.2

76% would recommend to a friend

(804 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

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804 reviews

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3.0
Oct 3, 2013

US Cellular

Recommend
CEO approval
Business Outlook

Pros

Great people to work with; good pay

Cons

Salary associates treated as hourly associates; very difficult culture with billing issues

1.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits, fair to good pay, good amount of time off.

Cons

Hostile environment. This company went from among the top in the nation as an employer to treating it's people like a burden. The executives of this company changed everything within the past 9 months to create a simply poisonous environment. The CEO quit without warning, as did many multiple executives, as the company is a sinking ship. I work in tier two customer service and see every week people quitting my department or getting fired, and I see the same in tier one and in tech. The management has gone from supporting the associates to attacking them for the decisions the executives have made that have caused triple billing, random cancellations, and a plethora of other horrors for the customers. I would encourage anyone to go to the US Cellular facebook page to see the effects of this. I would very much warn against joining this company, though I have worked with them for the past two years and continue to do so.

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