UScellular reviews

New Hired associates are held to a standard that is unattainable - after 6 weeks you are expected to know policies and procedures as well as a seasoned associate, and if not - see ya! I've seen several people fired ovrlittle mistakes that new associates make. You are driven by fear. You come in to work everyday scared you'll be fired. Everyone is scared to death of the all might "Privacy Violation".

There is no long-term career growth, unless you get promoted early and often. If you are extremely good at what you do, you will have difficulty moving up out of that role. You must watch how you word your concerns. At this point, they asked specialty queues to multi-task and take on additional roles. Morale is very low in my department as a result. Our handsets are outdated. We struggle to keep up with the rest of the industry. The scheduling is terrible.