UScellular reviews

4.2

76% would recommend to a friend

(2,470 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,470 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 9, 2017

empowered leadership

Recommend
CEO approval
Business Outlook

Pros

I worked for USCC for 10 years and watched the company grow with market changes. Leaders were engaged in the process the entire time, and while mistakes and misteps happened, the company always sought to right itself with its employees rather than on the backs of its employees. The company believes strongly in building leadership from the front lines. They are always aware of the work-life balance issue and try to remain level headed about it. They adapt well to the changing economic times. Overall, they are committed to both the employee and the customer.

Cons

depending on the market you are in, advancement to upper level positions is slow. If you want to move faster up in the company, be prepared to need to relocate. While the company touts accountability, it at times needs to hold leaders more accountable to results. The stores in New England were often plagued by staffing issues that the talent acquisition department failed to resolve in a timely manner

3.0
Oct 4, 2017

Customer Service Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

US Cellular offers great benefits.

Cons

They don't care about their employees

4.0
Oct 3, 2017

Good place to learn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of places in the company to learn, but it's very political so you need to know somebody to move up

Cons

Extremely political, and sometimes hostile climate depending on which area you work in

Viewing 1687 - 1689 of 2,470 Reviews

Glassdoor has 2,546 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.