UScellular reviews

4.2

76% would recommend to a friend

(2,469 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,469 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 18, 2015

Not all bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are given the freedom and empowerment to do whats right for business.

Cons

The training was a little lack luster.

3.0
Jun 16, 2015

Retail Wireless Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

overtime, reasonable base-pay plus commission, company mission is ideal, flexibility, varying locations, new commission structure that made it easier for previously struggling employees

Cons

understaffed, work/life balance may be hectic to maintain, compensation structure, favoritism instead of results based decisions, management doesn't actively listen to employees when it comes to problems or concerns, commission structure that punished overachievers

1.0
Jun 15, 2015

Retail Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Customers, employee relationships, salary, bonus, benefits

Cons

overload of hours (80 + per week), detailed training non existent, extreme amount of time wasted in mandatory phone meetings. left and right hands do not communicate. constant conflict of scheduling mandatory informational overload without checking to see availability between departments. tendered supervisors have not worked in the retail field for so long, they no longer can relate to the huge difference in the industry from the time they began. they use their Dynamic Organization vision statement based on how it suits them, I found it to be hypocritical and one sided. outdated computer programming, is not integrated between POS, ops or inventory, let alone the rest f the company. more focused on how fast and how many associates they can move up in to leadership with out giving them the time and training to actually master the role.

Viewing 1807 - 1809 of 2,469 Reviews

Glassdoor has 2,544 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.