UScellular reviews

4.2

76% would recommend to a friend

(2,470 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,470 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 28, 2016

Retail wireless consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits 2 weeks off to start.

Cons

Horrible management, from store managers to Area Sales Managers. They are a local provider trying to be Verizon and they just aren't. Little no accessories for the devices yet they want to sell everything. Also added "cold calling" since there was not enough foot traffic in the door. Overpriced for what they offered yet they all said it was a good deal nor did they manage promos correctly. Call center employees who you were supposed to call for help were trained less than I was. If you butt kissed to management you were able to move up quicker than just based on performance. Management also complained about not having enough time to do anything with just a 7 person staff. No one knew how the commission structure worked once changed by corporate. Fun fact, they are based out of Chicago, yet no coverage by them what so ever.

5.0
Aug 27, 2016

network field engineer

Recommend
CEO approval
Business Outlook

Pros

good pay, bonus, good management, just fun to work their

Cons

24 hour a day on call

4.0
Aug 22, 2016

Network Operations Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would highly recommend working here. Great people great company!

Cons

U.S. Cellular has downsized major markets in recent years.

Viewing 1879 - 1881 of 2,470 Reviews

Glassdoor has 2,545 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.