UScellular reviews

4.2

76% would recommend to a friend

(2,470 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,470 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 11, 2016

uscc

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, still has a solid foundation and culture .

Cons

was with the company a long time and saw a lot of changes however the amount of work expected has increased 10 fold over the last couple years. Quotas are very high and commission rates have fallen to probably an all time low. it's basically turned into an outside sales job but with all the customer service duties attached to it .

3.0
Jul 8, 2016

Cashier

Recommend
CEO approval
Business Outlook

Pros

Free cellphone, not an overly difficult job once you learn all the backdoors and processes, Discounts on accessories, If you don't know how to do something or are too busy to do something due to the line, you can pawn it off on the sales reps. Made some good friends with coworkers

Cons

You are the first person that customers see. If they are angry, they take it out on you. You are on your feet for 10.5 hour shifts sometimes with only a half hour break. All the sales reps get chairs and usually only work 8 hours, but the cashiers have to stay on their feet for whatever reason. You have to walk every single customer that you can to the door even if they refuse... some males would get offended by it (I'm a female). Coworkers can be cool, but some of them are kindy backstabby towards each other, because it is a sales driven workplace. Favorites happen.

3.0
Jul 7, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Advocate for front line Great values and behaviors

Cons

Management is just a number Lot of hours

Viewing 1897 - 1899 of 2,470 Reviews

Glassdoor has 2,545 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.