UScellular reviews

4.2

76% would recommend to a friend

(2,469 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,469 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 24, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting environment, opportunity for great pay if you are a go-getter. Phone service is free. Teammates are friendly.

Cons

Long wait times for customers can make it difficult to interact with them because they are frustrated. Billing concerns are frequently a topic of concern.

2.0
Mar 19, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company. Most departments run flawlessly in the sales channel. Good benefits. Pay is fair. A strong player in a very competitive telecommunications market.

Cons

No support from direct lines of management in the Agent Channel. Unrealistic expectations. Unstable roles with changes happening every 2-3 months and not knowing if your role will be impacted or stable.

Viewing 1948 - 1950 of 2,469 Reviews

Glassdoor has 2,544 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.