Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Apr 23, 2013

      This is the most unique company I have worked for in 20 years...

      Regional recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is the best thing about working with US Cellular. Other companies have the posters on the walls in the training areas and back of house and then when you get into production that all goes away. Not here. We all hold each other accountable to living the values and behaviors that we know are critical to our success.

      Cons

      Having to convince others that US Cellular is as great as it is. People think that because you don't have 80 million cusomters that you are not a legitimate player in the wireless space. We are a player and we are here to WIN!

      4.0
      Apr 23, 2013

      Retail Wireless Consultant

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company provides great benefits, ability to advance quickly within the company, relativity flexible work schedule, team sales environment, decent pay compared to other wireless carriers.

      Cons

      The company seems to be unsuccessful in some markets. The training program is very long but worthwhile. If you work at a slower location you will not have a lot of opportunity to earn high commissions.

      4.0
      Apr 21, 2013

      Great Company

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company does a great job with training associates before they assist customers on the sales floor. Because of this, U.S. Cellular associates are known to be very knowledgeable and customer-focused. The company is also known for its excellent customer service and great network quality. Even though it is a sales organization, U.S. Cellular does not just focus on meeting/exceeding sales goals (which is different than other cell phone companies). They take pride in making sure that associates do whatever is necessary to provide customers with a great customer experience. Sales managers, as a whole, do a great job with supporting associates and ensuring that they are in a position to be successful. Associates are empowered to make decisions that will be a win-win situation for the customer and for the company.

      Cons

      At times, store management can micro-manage associates when it comes to the sales process. Also, many people consider U.S. Cellular a step down from Verizon/AT&T/Sprint/T-Mobile even though the company offers many great benefits to customers. Because of this, it sometimes can be difficult to gain new customers especially if an associate is not in an established market.

      Viewing 2182 - 2184 of 2,467 Reviews
      Related searches: UScellular jobs | UScellular salaries | UScellular benefits | UScellular interviews
      ReviewsUScellular reviews

      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.