UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 27, 2011
Recommend
CEO approval
Business Outlook

Pros

The quality of leadership is very impressive. Leaders are held to the highest degree of excellence and are guided by values that highly esteem ethics and respect. I would never be able to work anywhere else, because my expectations of what a company's leadership and culture should look like has been permanently raised by being here.

Cons

Any great work comes with a cost and the cost of working at US Cellular is that you have to bring your best each day. For some that can be very difficult, but in the end, great work is always appreciated and praised.

1.0
Oct 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are nice, vacation time is good. Nice to have company service with a company phone that you use daily.

Cons

Stores are short-staffed, Management comes and goes as they please, always pushing us to sell to customers that don't even exist. Workload has been cut to 3 person work-load all on 1 associate. Commissions have decreased, frontline associates who are doing all of the work keep getting slashed in pay, and the hourly is nothing to brag about. The new plans are NOT competitive, even though they brainwash you to believe they are. Remember its called the "Belief" project. Instead of calling in for your ENTITLED PAID SICK days and hearing a response such as, "hope you feel better," you will get the whole 3rd degree on how your absence is negatively affecting the sales flow of the store. Kinda like calling into school when you were in the fourth grade. If you want to feel like you are being treated as a child with orders and expectations like a parent, then I would highly reccommend the job. Other than that, stick with your OWN religion, because in here, you can bet they will push their "cult" on you! So thats pretty much it in a nut-shell. Enjoy!

3.0
Oct 6, 2011
Recommend
CEO approval
Business Outlook

Pros

great benefits, training, autonomy, quality of life, work life balance.

Cons

Atmosphere in engineering closer to a country club as opposed to a technological group. You can screw up all day as long as you are smiling and having fun. On the other hand, you can be the best in the business but you won't be around long if you challenge management or disrupt the harmony of the culture. Sad to say, I can't see this company surviving long term.

Viewing 2353 - 2355 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.