UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 27, 2011

changing

Recommend
CEO approval
Business Outlook

Pros

Good health benefits. Senior management was good. Wireless network worked well in rural areas. Company provided alot of helpful training.

Cons

Poor work life balance. It was expected to keep your phone on all the time to answer questions from supervisor.

1.0
Sep 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were pretty much on par with other employers. There are some good people there, and the offices are pretty nice.

Cons

--They treat the Dynamic Organization (the DO) like a religion. You are rewarded more for talking about the DO than you are for generating ideas for new business. You're suposed to include the "company language" in everything you do. They even want to know how you are incorporating the DO into your personal life--very creepy. --You never get ANY negative feedback, only when they dump you do they bring up all sorts of little things that you did wrong which are debatable and never told to you at the time. --They randomly "eliminate" positions and will call you on the phone to tell you that your services are no longer needed. --They claim diversity as a "value," but in the corporate office, there are VERY few nonwhites. This is pretty striking for a company based in a large city (Chicago). --People are let go for no apparent reason. You will be in a meeting with someone one day and the next, you will see an "organizational announcement" that the person is gone. --They control your LinkedIn. You are not allowed to endorse the work of someone on LinkedIn or if they have left the company (even if on good terms). You are also not allowed to be a reference for someone who is no longer with the company (even if they just left on good terms or were let go because the position was eliminated). Overall, it was a HORRIBLE place to work and one of the worst experiences of my life. Stay as far away as possible.

3.0
Sep 11, 2011

Going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Decent Pay Good growth opportunities if you want to get into retail management

Cons

10 straight quarters of losing customers and their answer was the Belief Project last year. Since its still not helping, let's re-train all of our associates! get with reality and realize you are losing customers because no one knows who we are and there isn't traffic coming to the stores. Won't exist in 2-3 years max. The telecommunications industry is for the big dogs and those companies don't even think of us as competition. Too cultish. Get off your pedestal about how great the DO is and actually try to save the company.

Viewing 2356 - 2358 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.