UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jun 16, 2011

Great company and employess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honesty is something the business belives in

Cons

Locations are limited, stores not available in many states

4.0
Jun 16, 2011
Recommend
CEO approval
Business Outlook

Pros

U.S. Cellular has a solid company culture. The values and behaviors are constantly talked about. Great benefits, decent pay. Feedback is sought to make improvements for the front line associates. Customer service is top notch. It's good to work for a company I can be proud of.

Cons

Lack of work/life balance. Retail hours = late nights, weekends, holidays. As a manager, I put in way more than 40 hours a week. The sales managers put in a lot of extra hours on conference calls, meetings, conducting trainings, and filling in on the sales floor. There is a lot of micro management from everybody above me. The ASM's and Store Managers give us tons of tasks to complete all at one time because they are sometimes out of touch with what is happening on the sales floor.

Viewing 2377 - 2379 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.