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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,466 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Apr 29, 2011

      Good benifits landscape is changing not for the better.

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great they have a pc purchase program and asscociate phone program. Alot of the people are really cool to work with.

      Cons

      The landscape is changing ever since Mary Dillon took over. They cut the commision of the sales consultants and the logic behind it does not make any sense. They try and mask what there doing with distractions but at the end of the day the money is not there.

      1.0
      Apr 28, 2011

      HORRIBLE; MIND CONTROL; WASTE OF TIME

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Umm its a job, they pay you (decent pay), and you get benefits. If you have a good local manager, which I do, then you are fine on reviews/feedback/time off etc. Otherwise, upper-management in the MidCentral Region (Illinois, Wisconsin, Iowa) is horrible and on a path to make it worse

      Cons

      They have a incredible Belief & Value structure with-in the company, but they don't LIVE those beliefs. Everyone in upper-management is a YES person, they get there by kissing butt and telling their manager how awesome their ideas are (thats how you get promoted). If you disagree, then they will find a way to get rid of you. Store Sales Associates have it worse, there are a handfull of rules that you can break and literally be fired on the spot, NO SECOND CHANCE, your just done. And unfortunately, you come across those situations on a daily basis. Associates are most important (they deal with customers) then 2nd would be "middle-managment" (sales managers, account executives, account managers, business development). The middle managers work hard to keep the business afloat, and the upper-management come up with ridiculous ideas to rip it down.. Also being held back are our Agent Store Locations, they get nothing and horrible treatment.. I overall give the company about 3 years, they won't be around much longer. Or at least not in the form that we see today.

      Viewing 2389 - 2391 of 2,466 Reviews
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      Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.