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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      76% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      May 21, 2022

      It’s not as bad as some places but you can do better.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Great pay with potential for commission along with bonuses & raises 2) Most leaders are super nice and encouraging. 3) You are able to work from home with only going into office twice a month.

      Cons

      1) Shift bidding. It’s not the Olympics, it’s a desk job. 2) Leadership went from gently guiding me to keep my stats up to using fear-tactics. A previous leader went so far to clock me out of my shift because I was two minutes late from break. 3) High turnover rate. When I first started, most employees were there for 10-15 years but as more changes got announced, tenured employees ended up quitting. 4) Recently, the company initiated two major changes to my role that I wasn’t able to receive proper training for and I was expected to take calls while still learning the system. 6) Although they offer PTO, good luck actually using it. Only 4-5 associates can have the day off in a team of 250 associates. How is that fair?

      4.0
      May 17, 2022

      Great Place To Work

      Itsm engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture, and fair pay

      Cons

      The Engineering side of the organization does not have as great of a culture as the rest of the company, which makes it a little more challenging to work with.

      Viewing 271 - 273 of 2,467 Reviews
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      ReviewsUScellular reviews

      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.